Privacy Policy
Effective Date: 04/05/2026
Auto Rate IQ LLC (“we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of the information you provide when visiting our website or engaging with our services. This Privacy Policy outlines how we collect, use, and safeguard your information.
Information We Collect
We may collect information that you voluntarily provide when you contact us through our website, including your name, email address, phone number, dealership information, and any details you choose to share.
When engaged as a client, we may also receive business-related data such as customer-pay repair order data, operational information, and documentation necessary to perform warranty labor rate and parts reimbursement services.
In addition, certain information may be collected automatically when you visit our website, such as your IP address, browser type, device information, and browsing activity. This information helps us understand how visitors use our site and improve overall performance.
How We Use Your Information
The information we collect is used to respond to inquiries, communicate with you, and provide our services. It may also be used to improve our website, maintain internal records, and ensure the proper functioning of our business operations.
We do not sell, rent, or trade your personal or business information.
Sharing of Information
We may share information only when necessary to support our operations or comply with legal obligations. This may include working with trusted service providers who assist in maintaining our website or business systems, or responding to lawful requests from regulatory authorities.
All dealership and client-related data is treated as strictly confidential and is not disclosed to unauthorized third parties.
Data Security and Confidentiality
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse.
All dealership data, including repair orders and financial information, is handled with strict confidentiality and used solely for the purpose of delivering our services.
While we take appropriate steps to protect your information, no method of transmission over the internet can be guaranteed to be completely secure.
Data Retention
We retain information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and enforce our agreements. Client data is maintained securely and in accordance with applicable contractual and legal requirements.
Cookies and Website Usage
Our website may use cookies or similar technologies to enhance user experience, analyze traffic, and improve functionality. You can adjust your browser settings to disable cookies if you prefer.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those external sites.
Your Privacy Rights
Depending on your location, you may have rights regarding your personal information, including the ability to request access, correction, or deletion of your data. You may also opt out of certain communications at any time.
To make a request, please contact us using the information below.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date.
Contact Information
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us.